Privacy Policy

    Last updated: October 25, 2026

    1. Information We Collect

    SmartStep Systems collects information that you voluntarily provide through our website forms, chat widget, SMS communications, and when you book a consultation. This may include your full name, business name, phone number, email address, preferred appointment time, and any details you share about your business challenges or lead volume. We also automatically collect basic technical data such as your IP address, browser type, and pages visited to improve site performance.

    2. How We Use Your Information

    We use the information you provide to respond to your inquiries, schedule and conduct consultations, deliver our AI automation services, send relevant updates about your account, and improve our offerings. Your contact details may be used to follow up with you via phone, SMS, or email regarding your interest in our services. We never sell your personal information to third parties.

    3. SMS & Email Communications

    By providing your phone number and email address, you consent to receive SMS and email communications from SmartStep Systems related to your inquiry, appointment reminders, and service updates. Message and data rates may apply. You may opt out of these communications at any time by replying STOP to any SMS message or by contacting us using the information below.

    4. Chat Widget & AI Tools

    Our website uses an AI-powered chat widget to assist visitors and qualify leads. Any information you share during a chat session may be stored and used to follow up with you about our services. Conversations with our AI tools are not shared with outside parties and are used solely to improve your experience and support your business needs.

    5. Data Security

    We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

    6. Your Rights

    You have the right to request access to, correction of, or deletion of your personal information. To exercise any of these rights, please contact us using the information provided below.

    7. Contact Information

    If you have any questions about this Privacy Policy, please contact us at:

    SmartStep Systems
    8790 F St.
    Suite 822
    Omaha, NE 68127
    402 - 943 - 9494